CITY LUXURY
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Belo
It was a real good experience working with Ross and his team at City Luxury, They were quick to respond, honest and very professional. Im very happy with my new place.
Belo
, Midtown West
Roman
Let''s face it, apartment hunting in the city is stressful. Ross Kaplan, on the other hand, made it as pleasant as possible. First off, his inventory put the other places I saw to shame. Other brokers showed studios that went for more than my current one-bedroom, and my friends and family all said my current apartment is a steal. Second, he was punctual and accommodating with my schedule and even arranged for a second viewing on the same day. Third, he was never pushy (i.e. there was no “you gotta apply now! there was someone else viewing it this morning!”). Rather, he offered information and answered my questions about the unit, the building and the neighborhood. Fourth, he was extremely helpful in the application process. He even helped me negotiate the rent down and even came by my office to pick up checks/documents so I wouldn’t have to make the trip myself to leasing. Lastly, he checked up on me after I moved in, something brokers hardly do. Hopefully, I wont be renting another apartment any time soon, but I know who I will contact when I do. I wholeheartedly recommend Ross Kaplan to anyone looking to rent a new place. Ohh and did I mention there was no broker fee? Boom!
Roman
, Upper West Side
Michelle
Apartment hunting in NYC is a nightmare. Between the overpriced, tiny apartments and unprofessional brokers, it is probably one of the most emotionally draining things one has to do. After looking at over ten apartments on the UWS, my boyfriend and I met with Ross to see a listing that I was sure was a bait-and-switch. Ross was punctual, professional, and didn''t act like he hated his job and life like a lot of the other brokers we had met with. We saw a total of three apartments with him and wanted a little more time to think things over. Ross wasn''t pushy and didn''t give us the "well you''re probably going to lose out if you don''t decide now" schpeel. We ended up signing for the apartment and will be moving in next month. All in all, Ross was professional, efficient, and pleasant and we would definitely recommend him to our friends.
Michelle
, Upper West Side
ALLEN
Ross was super responsive and helpful in our apartment search. He showed us multiple options and really keyed in on what we wanted.
ALLEN
, Chelsea
Robin & Jim
I can only say great things about Ross and CITY LUXUR, He was very dedicated towards me and my husband in our search. Trust me, you won`t be just another renter to him. You can clearly see that he loves to help his clients with a good service to additional service referrals to and follow up after it was all done. He was always available to show us apt all around the city. He also went out of his way to accommodate our needs. Best broker in the city! Highly recommend!!!
Robin & Jim
, Upper West Side
Ziv Ben Tzur
Thank you very much, Looking forward to move in to my new place.
Ziv Ben Tzur
, Upper East Side
Alessandra
I was refueled to Ross by a friend who told me that I should work with Ross, I was very skeptical at start because I've had some really, really bad experiences.
Ross was amazing, He showed me beautiful apartments and was pleased to tell me everything I needed to know about the surrounding neighborhood. He is a pleasure to work with and really set my mind at ease while looking for apartment. You can tell when someone has really vetted a place, and when they understand your needs.

Thank you
Alessandra
, Midtown West
Julia
We had a smooth, painless apartment hunting process with Ross. He helped us find our new apartment and showed us only places that fit our parameters. He was friendly and helpful throughout the whole process and has a much better inventory than other brokers out there!
Julia
, Upper West Side
K.M
Ross was great to work with, very responsive to our questions and flexible in scheduling. He stuck by us until the move in, would definitely work with him again.
K.M
Thank you Ross, , Upper West Side
Jessica
Ross was an absolute pleasure to work with in order to find an apartment. He went above and beyond to find us the right fit that met our needs, helped us through the application process, and followed up with us once we were moved in to ensure everything went smoothly. I highly recommend working with Ross!
Jessica
, Upper West Side
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